Are you prepared for a power outage? Make sure you have an outage kit ready and know what steps to take.
STAY IN THE KNOW
Outage alerts are at your finger tips, literally, with just a tap or two on your mobile device. Here’s how:
- We’ll text alerts to the phone number associated with your HLP account so be sure to update your contact information.
- Check out our Outage Map for information on who’s been impacted, where we’re at in the restoration process and when you can expect the power to be back on.
MAKE A PLAN
Plane for household needs and gather what you’ll need to stay warm, fed and comfortable for several days. The outage kit checklist
- Know where you’ll go: Plan ahead to relocate with a friend, family member or to a shelter, especially if you have a medical condition that requires electricity or you’ll need to work or learn from home.
- Plan for feeding and watering pets or livestock, if well pumps don’t have power.
- Consider buying a backup generator and follow manufacturers’ guidelines for its safe operation.
- Get more information from the Red Cross and Ready.gov.
CREATE AN OUTAGE KIT
Gather what you’ll need and make sure everyone in the house knows where to find it. Here are a few basic items to get you started:
- Flashlights or headlamps and extra batteries
- Battery-powered or hand-crank radio and clock or watch
- Car chargers for cell phones, laptops and/or tablets
- Bottled water for people and animals (if you rely on electricity to pump water)
- Emergency phone numbers, including HLP Customer Service: 435-654-1581
PLAN FOR MEDICAL NEEDS
We encourage customers with medical needs and facilities that care for vulnerable populations and depend on electricity for medical equipment to have a backup source of power and contingency plans in the event of an outage.
- Plan for medical needs so you can still power medical equipment during an outage.
- Plan ahead to relocate with a friend, family member or to a shelter if needed.
- Consider buying a backupgenerator and follow manufacturer’s guidelines for its safe operation.
MORE RESOURCES
BACKUP GENERATORS
Generators can be a convenient backup during a power outage when used correctly. Review safety tips to protect yourself and our crews.
SURGE PROTECTION
Understand power surges and surge protection options to help prevent equipment damage.
SOLAR + BATTERY = PEACE OF MIND
Battery storage systems enable your solar panels to power your home during an emergency or outage.